Pandemic offers Europe’s tourism industry the chance of an upgrade

CREDIT Federica Giusti, Unsplash

Devastated by the fall-off in business some countries are looking to use EU recovery funds to move away from the mass market, Daniel Dombey and Alice Hancock from The Financial Times say.

“We are moving from a model of ‘the more tourists, the better’ to one of higher expenditures, more nights and premium tourists. […]. We have to improve our holiday offering so that travellers discover products beyond our marvellous beaches.”
— Reyes Maroto, Spain’s tourism minister.
[T]he pandemic has accelerated a long-term shift towards “a hyper-segmentation of demand, for offers such as cycle-tourism, walking holidays, rural tourism, caravans and so on […].”
— Gabriel Escarrer, chief executive of Meliá Hotels International.
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